FAQ

How much is delivery?
Standard delivery is £4.95 on all orders below £40.00 and free on orders £40.00 and above.  This is only applicable to UK, mainland addresses.  If you are outside of this area please email our team with your requirements at clearance@timesco.com
Which payment methods are accepted?
For your peace of mind, we accept payment via Paypal, which also accepts payments from all major credit and debit cards (MasterCard, Eurocard, Visa, Delta, Electon, Discover, American Express and Maestro)

If you do not already have a Paypal account, you will be required to create one, simply by adding a password at the checkout stage.

How soon can I expect my delivery?
We aim to deliver in 3-5 working days.
How secure is shopping in Timesco’s Clearance shop? Is my data protected?
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
I have not yet received my delivery, although the stated delivery time has passed, what should I do?
On rare occasions or in remote areas there sometimes might be a delay, please contact our Sales and Aftercare team at clearance@timesco.com with your order details.
I am having difficulties with my purchases, what should I do?
Please contact our sales team at clearance@timesco.com where a member of our team will provide assistance.
Can I cancel my purchase?
If you wish to cancel your order please contact our team as soon as possible following placement of order at clearance@timesco.com who will be happy to assist you.
Can I contact Timesco by telephone?
You can speak with a member of our team on 01268 297710.